01Overview
About the CompanySutherland is a global frontrunner in business and digital transformation, delivering seamless customer experiences through deep domain expertise and advanced technology solutions. With over 35 years in the industry, the company integrates AI, automation, analytics, and digital services to fuel growth and efficiency across sectors like Healthcare, Insurance, Banking, Technology, and Retail. Operating with values such as agility, innovation, and integrity, Sutherland employs 40,000 professionals and holds numerous patents in technology.
Job Role and ResponsibilitiesWe are conducting face-to-face recruitment for an International Non-Voice Customer Support process. Candidates will engage in customer support through non-verbal communication channels, predominantly handling international clientele.
Eligibility and RequirementsFresh graduates as well as experienced professionals can apply.Strong verbal communication skills are essential.Immediate joining in the month of February is expected.Work Schedule and LocationFive-day work week with rotational shifts, mainly night shifts.Work location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai (Opposite Perungalathur Railway Station).Work is on-site; two-way cab services are provided for employees residing within 25 km of the office, depending on shifts.CompensationThe offered compensation ranges from INR 2,25,000 to INR 3,00,000 per annum, depending on the candidate's experience.
Selection ProcessInitial HR interview conducted through walk-ins.Skill Development panel interview.Voice assessment as part of the evaluation, despite non-voice role.Additional InformationCandidates must mention "Gowri HR" on top of their resumes during the walk-in.Walk-in interviews take place Monday to Friday, from 11 AM to 1 PM at the specified address.Sutherland maintains a strict policy against any request for payment related to job opportunities. Suspicious activities should be reported.Contact HR representative Gowri at 7845858783 for queries.
ResponsibilitiesHandle international customer support through non-voice channels.Participate in rotational night shifts as per schedule.Provide excellent service aligning with company standards.
RequirementsExcellent verbal communication skills.Ability and willingness to join immediately in February.Open to freshers and experienced candidates.Must be able to attend on-site work and shift-based schedule.
Perks & benefitsAccess to two-way cab transport for employees residing within 25 km of office based on shift timings. .
