Walk-in || Relationship Manager-Customer service (Noida)

Role & responsibilities - Making outbound calls to customers who already used our services and share negative feedback for any reason - Follow-up with customers to ensure their issues are resolved satisfactorily - Providing information as per customer query related to the customer health plan - Resolving customers issues in a timely manner - Escalating issues to the appropriate department or IT - Documenting all interactions with customers for future QA Preferred candidate profile - Require 0- 2 years of experience - Candidate must have valuable English communication - Qualification - graduate/diploma or post graduates - Candidate should be comfortable with location Noida (work from office) - Immediate joiners - 15 days notice period candidates preffered Intrested canddiates can share their resume directly at .