01Overview
Job Description Sales Associate
Company: Lenskart
Position: Sales Associate
Department: Retail Operations
Location: Store / Retail Outlet
About the Role
We are looking for energetic and customer-focused Sales Associates to join the Lenskart retail team. The role involves delivering an excellent customer experience, understanding customer requirements, recommending suitable eyewear, and achieving store sales targets.
Key Responsibilities
Greet customers and understand their eyewear requirements.Provide product demonstrations and recommend suitable frames, lenses, and accessories.Achieve individual and store-level sales targets.Drive conversion, Average Transaction Value (ATV), and other business KPIs.Explain product features, offers, warranties, and after-sales services.Ensure excellent customer experience throughout the sales journey.Maintain proper product display and visual merchandising standards.Assist with stock management, inventory checks, and store housekeeping.Handle customer queries and resolve basic concerns professionally.Support the Store Manager in daily store operations.Maintain accurate billing and customer information.Participate in promotional activities and customer engagement initiatives.Candidate Profile
Education: 12th Pass + relevant experience; Graduate Freshers can also apply.Experience in retail sales, fashion, lifestyle, consumer electronics, telecom, banking, BFSI, hospitality, or customer-facing roles will be preferred.Strong communication and interpersonal skills.Customer-oriented and target-driven approach.Ability to work in a fast-paced retail environment.Comfortable working in rotational shifts, weekends, and holidays.Key Skills
Customer ServiceRetail SalesProduct KnowledgeCommunication SkillsRelationship BuildingTarget AchievementTeamworkUpselling & Cross-sellingWhat We Offer
Competitive salary and attractive incentive plansLearning and career growth opportunitiesStructured training and developmentOpportunity to work with one of India's leading eyewear brandsInternal career progression opportunitiesRole & responsibilities
Preferred candidate profile .