01Overview
Role & responsibilities
2 - 4 years of experience in People management (TL/TM)
Create customer freight invoices in Truck Mate following shipment closeout trigger is confirmed proof of delivery (POD) or exception resolution
Apply customer-specific billing instructions custom subject lines, reference number formats, invoice grouping rules, and frequency requirements
Process invoices in AS400 concurrently with TruckMate until decommission on 30 December 2026 dual-system proficiency required
Process Cargowise invoices for Forwarding service line separate system and billing workflow from LTL
Process Centerline invoices for legacy service lines still not migrated to TruckMate post-Agility
Manage HAR (Hold and Release) billing workflows process invoices held for customer approval or correction before delivery
Validate invoices for accuracy before delivery cross-reference rated shipment data against customer billing requirements
Manage EDI 204 (load tender) and 210 (freight invoice) processing receive, process, and transmit EDI transactions with trading partners
Monitor EDI exception queues identify and resolve transmission errors, format mismatches, and trading partner configuration issues
Process imaging requests via Synergize / HubTrans retrieve BOL, POD, and delivery confirmation images to support invoice delivery or dispute resolution
Preferred candidate profile
Experience with risk management and mitigation strategies.
TruckMate TMS experience strongly preferred; AS400, Salesforce experience an advantage
Prior experience in a logistics, transportation, or fleet management environment
Experience with HAR workflows and billing LOA processing
OK With Night Shifts - WFO
Good Communication Skills .
