01Key Responsibilities
Employee Perks Administration
- Manage endtoend administration of employee benefit programs including Group Mediclaim, Group Term Life, and Group Personal Accident policies.
- Ensure smooth onboarding of employees into benefit programs and maintain accurate coverage records.
Insurance Policy Management
- Assist in renewal and ongoing servicing of Life and Health insurance policies.
- Ensure accurate policy issuance, additions, deletions, and midterm endorsements.
Employee & Customer Support
- Handle employee queries related to insurance policies, premiums, coverage, and claims.
- Provide timely responses and effective support to employees.
- Build and maintain strong working relationships with employees, insurers, and service providers.
- Track claims status, follow up with insurers/TPAs, and ensure timely resolution.
Reporting & MIS
- Prepare regular MIS reports related to policies, claims, and employee queries as required.
Employee Stock Program Administration