01Overview
WalkIn Drive @ Infosys BPM | Bengaluru Ready to kickstart or accelerate your career with a global brand Infosys BPM invites dynamic, customerfocused professionals to join our International Customer Support Voice Process team.If you love interacting with people, thrive in a fastpaced environment, and are comfortable working night shiftsthis opportunity is for you! WalkIn Details Date: 9th May 2026 Time: 10:00 AM 2:00 PM Location: BengaluruVenue: Infosys Limited, Gate No. 2 No. 40/P41/P, Electronic City Phase 2 Industrial Area, Konappana Agrahara Bangalore 560100 Landmark: Sunik Industries Job OverviewRole: International Customer Support (Voice Process) Employment Type: FullTime Work Mode: 100% Work from Office (WFO) Shifts: Night Shifts Week Offs: Rotational Experience Level: Freshers (0 - 2 Years) Qualification: Any FullTime UG Graduate (15 years of formal education mandatory) About the RoleAs part of our International Voice Support Team, you will be the first point of contact for global customersdelivering exceptional service, building trust, and resolving issues efficiently.Were looking for individuals who bring:Confidence in communicationPassion for customer serviceWillingness to adapt and learn Mandatory Requirements International Voice Support experience Mandatory Excellent English communication skills (Speak | Read | Write) Strong customerhandling and problemsolving abilities Willingness to work night shifts Ready for 100% Work from Office Bengaluru Key ResponsibilitiesHandle inbound/outbound international customer calls professionallyUnderstand customer needs and provide accurate resolutionsBuild rapport using empathy, active listening, and clarityFollow internal processes while maintaining high service standardsAdapt quickly to tools, systems, and evolving workflowsUphold ethics, integrity, and customer satisfaction at all times Skill Set We Value General & Soft SkillsExceptional verbal and interpersonal skillsStructured and effective call handlingEmpathydriven customer engagementPositive, polite, and professional attitude Technical SkillsBasic understanding of customer support workflowsAbility to resolve routine and recurring issuesTechsavvy with quick learning capability Core CompetenciesCustomerfirst mindsetTeam player with collaborative spiritHigh adaptability and resilienceEthical and professional conduct Preferred (Not Mandatory)Prior customer service / contact center experienceAny customer support or communication certification Documents to Carry (Mandatory) Updated Resume (Printed) Any 2 Governmentissued Photo IDs (PAN / Aadhaar / Voter ID / Passport) Original Academic Documents:10th & 12th MarksheetsGraduation All SemestersConsolidated Marks Memo (CMM)Provisional Certificate & Degree Certificate Note:Laptops & cameras are strictly prohibited inside the campusGovernment photo ID is required for campus entry How to Attend the WalkInCarry a copy of this email / invitationWalk into the Infosys Electronic City Phase II CampusAttend between 10:00 AM and 2:00 PM on 9th May 2026 Why Choose Infosys BPM Work with global clients across industries Exposure to a strong technologydriven ecosystem Continuous learning & clear career growth paths Inclusive, collaborative, and employeefriendly culture Opportunity to build a longterm career with a trusted brand Interested or Know Someone Who Fits Tag them in a reply mailOr ask them to walk in directly Lets shape the future of customer servicetogether!We look forward to meeting you.Warm Regards,Talent Acquisition TeamInfosys BPM Ltd.Human Resources | INFY HR www.infosysbpm.comBengaluru | Pune | Global LocationsTransforming Talent | Empowering Careers .
