01Overview
Were Hiring | Product Support EngineerAre you a Software Engineer who enjoys solving real-world technical problems and wants to work on an international product supporting manufacturing environments Kiara Tech Solutions is looking for an experienced Product Support Engineer to join our team in Navi Mumbai .Role: Product Support EngineerLocation: Navi Mumbai Work from OfficeExperience: 4+ YearsWork Model: 247 Rotational Shifts | 9.5-hour shiftsProject: International / Manufacturing Technology SupportWhat Were Looking For Were ideally looking for someone with a Software Development background who can go beyond basic support and understand the technology behind the product.You should have: 4+ years of experience in Software Development / Application / Product Support Strong knowledge of .NET/C#, Java, or similar programming languages Good hands-on knowledge of SQL & databases Strong troubleshooting and analytical skills Experience with application logs, incident management & root-cause analysis Excellent verbal & written communication skills mandatory Ability to work effectively in a fast-paced 247 support environment What Youll Do Provide L1/L2 product & application support Troubleshoot application and database issues Analyse logs and identify root causes Work closely with development and technical teams Support deployments, testing & production environments Manage incidents and ensure SLA-driven resolution Communicate with international clients and stakeholders Maintain technical documentation and knowledge resourcesWhy Join Us Work on an international technology project Opportunity to work with manufacturing & automation systems Continuous learning & upskilling Medical Insurance & EPF Night shift allowance & eligible overtime compensation Performance-based incentives 24 days paid holidaysInterested Wed love to hear from you!Send your updated CV toSubject: Product Support Engineer Navi MumbaiKnow someone who could be a excellent fit Tag them or share this opportunity!#Hiring #ProductSupportEngineer #SoftwareEngineer #ApplicationSupport #TechnicalSupport #SoftwareDevelopment #SQL #DotNet #Java #NaviMumbaiJobs #ITJobs #TechJobs #ManufacturingTechnology #24x7Support #CareerOpportunity .
