Customer Retention - Voice / Blended

Handle inbound and outbound calls Assist customers with product/service queries, complaints, & support requests. Maintain customer satisfaction by providing accurate & timely responses. Document interactions in the CRM Follow call center policies. Required Candidate profile call center or customer service role (freshers welcome). Strong verbal communication Ability to handle high call volumes and work in a fast-paced environment. Basic computer skills and exp preferred. Perks and benefits Plus incentives and Perks Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required